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Order Procedure

Registration
Create an account by clicking "Login" on the top right of the website. You can easily create your account using your email. Make sure you have a unique username, if your user name is already taken by the former customer, your account cannot be created. You can also shop first, adding your favorite items to cart. You'll be directed to the registration page when proceeding to pay.

Order confirmation
When you find your dress, select your color and size, click the "Add to Cart button" to place the item in your shopping cart. You'll be redirected to the register/sign-in page if you are not logged in. After signing in, you’ll be asked to fill in your shipping address, choose the shipping method and payment method. When you are ready to pay, click the "Proceed to Pay".You'll be directed to the confirmation page, where you’ll see your order number on the left. To finish the payment, click "Pay now" button on the right. An order confirmation email is sent to your register email box immediately. If you stop now, the unpaid order would be canceled automatically 30 days later.

Payment confirmation
After you complete the payment, a payment confirmation email will be sent to your email box to confirm the successful payment.

Tailoring notification
You will receive a tailoring notification email once we start the tailoring. Usually, the email will be sent within 12 hours after you get the payment confirmation email since we start tailoring the dress within 12 hours upon the payment confirmation. The email will give an expected shipping date.

Shipment notification
We will inform you of the shipment through email when your merchandise is ready to ship. Tracking number will not be included in this email, because we have not got it yet. Since we ship a lot of dresses at one time, the shipping company usually sends us the tracking numbers in 24-48 hours after the dress is shipped.

Tracking number notification
We’ll email you the tracking number once we get in. Please note that for each shipment notification email you receive, tracking may not be available for the first 24-48 hours. If 48 hours have passed and you have not received the tracking number notification email, please contact us through email: Support@mpdresses.com

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